DRUID 5.26

Deployment Dates

The table below lists the deployment date of DRUID v5.26 across DRUID Clouds. To view the DRUID Releases Calendar, see Druid ChatBot Releases.

Druid Cloud Community

*.community.Druidplatform.com

Druid Cloud US

*.us.Druidplatform.com

Druid Cloud Australia

*au.Druidplatform.com

Druid Cloud West-Europe (PROD)

*.Druidplatform.com
October 26, 2023 November 23, 2023 November 23, 2023 November 23, 2023

These release notes give you a brief, high-level description of the improvements implemented to existing features.

If you have questions about your DRUID tenant, please contact support@Druidai.com or your local DRUID partner for more information.

Improvements

  • Global and Local scope available for SQL integrations. With this release, the SQL connector becomes a tool you can use to implement very complex automations. A new field, Scope is available on integration tasks (on both the Request and Response tabs) that allows you to set a local context that is different from the global context set on the connector action (the entity set as Request / Response entity on the connector action).

    • Using the Local scope, you do all related queries directly inside the connector action instead of building a larger context outside the connector action via additional queries within the Flow Designer to put data inside the request entity and then send the data back to the connector action.

  • Technology preview! DRUID Data Services - DRUID custom query in the Query related entity task. The DRUID Data Services Query related entity integration tasks now offer you with the option to interrogate other entities. The DRUID custom query supports a set of TSQL transactions (statements, functions, operators and clauses). For more information, see Query Related Entity.
  • Entity Designer in tree view. When editing an entity by clicking on it in the Entity designer in tree view, the entity fields, flows and integrations are now available in the entity editor.

  • Live Chat - Helpdesk agent. You can provide your helpdesk agents with the option to preview and edit predefined messages before sending them in the chat by using the following syntax of the sendMessage JavaScript function: sendMessage ("message/text",true), in backchannel steps on the client connected flow.

    • Copy
    Example: Previewing predefined messages
    <div class="dropdown-menu" aria-labelledby="dropdownMenuButton">
        <a class="dropdown-item" onclick='sendMessage("Thank you for waiting! How may I help you?",true)'>Thank you for waiting</a>
        <a class="dropdown-item" onclick='sendMessage("Thank you for your time. To help us improve the quality of our services please give feedback. Have a nice day!",true)'>Ask feedback</a>
    </div>
  • Web views: Recommend Automations and the Chat. With this release, two features are available on web views that allow you to:
    • Provide your business users with the possibility to trigger conversational flows on entity records directly from views by making available a set of recommended automations.

      • For more information, see Recommend automations on views.

    • Enable your business users to chat with the bot directly from a web view.

      • For more information, see Enable chat in views.

Bug Fixes

  • Connector - Local scope: Local scope set on a response that is a collection is now working inside a connector action that is not a collection.
  • Flow Designer: Multiple Save on UiPath steps no longer causes children steps to disappear.